CONPractice area

Consumer Cases

We represent consumers and service providers before consumer commissions in disputes involving deficient services, defective products and unfair trade practices.

How we help

Clear claims supported by reliable records.

We represent consumers and service providers before consumer commissions in disputes involving deficient services, defective products and unfair trade practices.

We organise purchase records, policy terms, correspondence, expert material and loss evidence before advising on notice, complaint, appeal or settlement.

    What to expect

    From complaint record to enforceable relief.

    01

    Document assessment

    Terms, representations, payments and complaint history are reviewed.

    02

    Loss & relief

    Compensation, refund, replacement and corrective relief are evaluated.

    03

    Complaint & follow-through

    We prepare the proceeding and advise through order and execution.

    Related practice areas

    Connected legal support.

    View all areas
    Consumer case FAQs

    Questions before you proceed.